Our Team is Expanding - We're Hiring

Our Team is Expanding - We're Hiring
Full NameHastings House Country House Hotel
Phone250-537-2362
Location160 Upper Ganges Road

Our team is expanding, and we are hiring for the positions of:
housekeeper,
server and
bell person.

Hastings House is a lovely five-star Relais & Chateaux hotel on a 22-acre ocean-front property. Hastings House’s Manor Dining offers a gourmet culinary experience in three dining spaces – the Terrace, the Heritage dining rooms and the glassed-in vaulted Verandah. You would be working in a lovely five-star Relais and Chateaux hotel and restaurant with a cooperative and enthusiastic team.

Housekeeper:
The Housekeeping Department is at the heart of our team at Hastings House. We have an upbeat team and value each member, and guests appreciate the attention to detail every time they enter their room.

Responsibilities:
• Housekeepers strip, clean, dust, and sanitize guest suites each day as guests depart with the care and attention befitting a five-star hotel
• Ensure amenities in the guest suites are fully stocked or refreshed
• Deliver welcome packages, special notes and gifts to guest suites as required
• Perform stay-over service to refresh guest suites for guests staying multiple nights, which may include making-up pullout sofa beds
• Clean and sanitize the common areas of the hotel, such as the reception, bathrooms, Manor House lounge et cetera
• Work in conjunction with the housekeeping manager and staff in our bright main-floor laundry (laundry and linen duties may be required.)

Server:
Responsibilities:
• Understanding the general theme and content of menus and being able to suggest alternatives as needed or requested
• Arriving on time and dressed professionally for work in a semi-formal dining room.
• Accurately noting and submitting orders with detailed specifications
• Working in tandem with the chefs so that diners’ evenings flow in a pleasing and timely manner
• Knowledge of the hotel offerings and our farm-to-table philosophy
Skills:
• One year minimum experience as a server
• Strong interpersonal and verbal communication skills
• Exceptional organizational skills and the ability to multi-task and work under pressure
• Understanding and knowledge of the fine dining restaurant industry is a definite asset
• The utmost professionalism and attention to detail
• Ability to work effectively in a team environment
• Serving It Right certification
Full time with the ability to work evenings and weekends

Bell Person:
The Bell Person is at the heart of the Reception team. The Bell person role includes welcoming guests, possibly driving a shuttle, and helping guests to their suites. The Bell person has an impact on guest experience and is often a first contact for guests.

Duties Include:

• Meeting with Reception staff to review the day's assignments
• Driving a shuttle van to pick guests up at the Ferry or Seaplane docks
• Welcoming guests to the property
• Assisting guests with their luggage
• Cleaning shuttle vans and golf carts at the end of the day
• Sweeping and raking paths

Qualifications

• Personable and enthusiastic with a desire to deliver great customer service
• Strong communication skills
• Ability to lift and carry up to 30 lbs/13.6 kgs
• Consistent punctuality
• A high level of grooming and professionalism at all times
• Valid driver's license

Flexible schedule, morning and evening shifts, plus weekends.

Competitive wage + tips

** New, subsidized staff housing available within walking distance to the hotel **

To apply for one of the above positions, please email your resume to gm@hastingshouse.com.

August 16, 2022 1:07 PM

23 days, 4 hours

Listing ID 6462ec395233d69
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Hastings House

Listing Owner Member Since: March 17, 2010

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