Victoria's Best Bicycle Shop for Over 10 Years. Find Your Perfect Ride - Love the convenience of shopping from home, but miss our friendly sales staff? Now you can have both. Connect with us over video chat and shop from the comfort of your home; think personal shopper (at no additional charge)! Whether you're looking for a bike, ebike, or the perfect pair of socks, we're happy to connect with you at your convenience.
How It Works - A few simple steps and you're ready to shop
Fill out the form (use the BOOK NOW button)
Let us know how you prefer to shop (Facetime, Zoom or Google Meets)
We'll send you a confirmation
It's as easy as riding a bike!!
What to Expect - The ultimate customer experience
Tour the shop 1-on-1 with a sales associate
Find what you're looking for & get great product & sizing recommendations!
Ask the expert - all your questions answered
Get help adding items to your cart online & checking them out!
When you've got everything you need, we will process your order & deliver (or ship) to your door!
About the Oak Bay Bikes Advantage
Since 1934, our mission has been to serve you and your bike better by providing a world-class customer experience that goes beyond anything you will find elsewhere. We take pride in being exceptional and are constantly innovating to bring you a different, top-notch experience.
We've been voted Victoria's Best Bike Shop for over a decade, with these amazing customer benefits:
- 12,000 square foot retail shop, on three levels
- Unrivaled selection of the latest and greatest bikes, in every category of cycling including road, gravel, mountain, city/urban, electric and kids bikes, from industry leading brands, like Norco, Trek, Santa Cruz, Juliana, Scott, Masi, Benno, Urban Arrow, Electra, Cube and many more
- Test rides so you can try before you buy
- Demo on Demand program, allowing you to experience the benefits of an e-bike, for a few days, no strings attached. We'll bring a bike to you, show you how it works, and pick it up when you're done. No cost. No obligation.
- Online Shopping, Virtual Shopping & Live Web Chat - think personal shopper from the comfort of your home!
- Free Post-Purchase Tune-Up, within the first six-months for every new bike purchase
- Free Pick Up & Delivery for all service appointments & purchases
- Happy Kids Trade-in Program giving you up to 50% of the original value of your trade in, towards your next kids bike purchase
- Free Oak Bay Bikes team t-shirt with every kids bike purchase
- Professional Bike Fitting, (complimentary for new bike purchases over $2,000)
- 4,000 square foot, industry leading, service center
- Over 100 years combined mechanical experience with up-to-date Bosh/Shimano certifications
- Flexible layaway & financing programs
- Free parking behind the shop
- Homemade brownies to keep you coming back!