COVID-19 Update - March 25, 2020 1:00 pm

Full NameSalt Spring Island Emergency Program
LocationSalt Spring Island

COVID-19 Update - March 25, 2020 1:00 pm

Stakeholders Meeting Update

The Salt Spring Island Emergency Program, along with the CRD Emergency Operation Centre in Victoria held a conference call with major stakeholders on Salt Spring to discuss the ongoing developments around COVID-19 so that we can provide a coordinated response and message. These communications will continue weekly and updates will be provided.

Almost half of Canada's COVID-19 cases are caused by spread in the community from an unknown source, and experts say that signals there could be a silent epidemic happening across the country.

All ORDERS and RECOMMENDATIONS in BC are from Dr. Bonnie Henry and the Ministry of Health. These orders and recommendations are to be followed by all businesses and individuals.
- "A person who travelled outside Canada [...]must remain at your home, hotel or a similar place."
- “Premises at which food and/or drink is prepared or served [...] only provide take out or delivery service."

Stay up to date as things change often:


Lady Minto Hospital Update - managing with the current situation. Are concerned with seeing people in the public not distancing. They are testing, assuming it is here and on other Gulf Islands.

Chamber of Commerce - now asking people to NOT visit Salt Spring Island

Salt Spring Accommodation Group - Are asking all visitors to follow the directive of the federal and provincial governments to stay home and practice safe social distancing. Salt Spring Island has very limited health care facilities and we want to do everything we can to ‘flatten the curve’ so that our facilities can handle the demands placed on them.

Salt Spring Fire Department - have posted banners around town asking people to Stay at Home and Self Isolate. Also posts about Social Distancing. Well prepared.

Homeless - Stakeholders are looking for and discussing possible solutions to assist in self isolation where required

Emergency Program - Messaging through the Salt Spring Exchange and Driftwood as well as emails to the POD Leaders. Will develop a Poster with KEY MESSAGES for town locations and to distribute.

POD Program - new message to be sent out today
- use Phone Trees / Email to contact neighbours
- check on your neighbours you cannot reach by phone - but talk from 2 metres
- Stay home as much as possible
- If delivering groceries, deliver on doorstep

Local community and business updates provided on the Salt Spring Exchange:


STAY HOME - only go out for essential services such as groceries or medication or to work if you work in the essential services
EXERCISE - if you go out to exercise, keep your distance (2 metres) from anyone you meet
HELP OTHERS - if you are able, check on your neighbours - by phone or from a distance

Our supply chains are solid
Please DO NOT HOARD anything including medications - a 3 month supply is enough.



Groceries and Pharmacies

Current updates are found here -




During the challenge of these unprecedented times we continue to offer full pharmacy services. We are well stocked with Tylenol and other over the counter medications. Our delivery service is available to allow you to remain in the safety of your home.

Phone 250-931-7774 if you have any questions.


Pharmasave Salt Spring reminds everyone that we continue to offer free prescription delivery. Further, we are ramping up our delivery services to include all available products in anticipation of higher demand from those of you practising social or self-isolation.

We ask that you consider signing up for the ECare@ This app enables you to order refills and outlines the process for ordering new prescriptions remotely. If this is not an option for you, please call us at:  250-537-5534

Staying home and having us deliver your medications directly to you will help to “flatten the curve” of this pandemic.

Salt Spring can be confident that our pharmacy will remain open throughout this crisis to serve you. We will maintain our regular hours:

Monday to Saturday: 8:30am to 6:00pm
Sundays and Holidays: 11:00am to 5:00pm


Open from 7 am – 8 pm.  Prescriptions can be delivered, usually the same day.  Require a credit card on file.  Delivery times are between 10 am – 5 pm.  New prescriptions can be photographed and sent in, but must be presented at time of delivery, or doctor may send prescription directly to the pharmacy.  Phone number 250-538-0323.



COUNTRY GROCER – March 21 & March 23

We will be temporarily stopping or not offer the following items:

* Bulk Department will be closed
* Some products have limits as to how many you can purchase
* Save-A-Tape Program paused: please keep your receipts to donate in the future
* Prize Draws on hold: not to worry, we will restart as soon as possible
* Super Tuesday limited: will not offer a 20%OFF department (to avoid crowding) but will continue with 10% off all departments. We will rename it “Pretty Good Tuesday”

We are also considering to reduce our customer count in the store at any one time, to minimize crowding at the tills (i.e. to help with social distancing).

Open from 7-8 am for Seniors and Immuno-compromised and 8 am – 8 pm for all others.

No grocery delivery or online shopping.

We have limited the customer count to 100 people at any given time and are asking you to use the shopping carts to do your shopping (because of distancing and we have a count of carts in use).

Once you have completed your shopping, the carts are returned to a cleaning area, cleaned and readied for the next customer.We have also created a lineup starting from lotto, past the floral department and down aisle 15. Again we have marked the floor at 6’ intervals. All the tills have screens between cashiers and customers. Lotto has been closed.

THRIFTY’S – March 23

Thrifty’s Grocery is open from 7 am – 8 am for Seniors and Immuno-compromised and

8 am – 8 pm for all others.  You can order by email to  They are very busy and delivery is now about 4 days after receipt of order.  Once they have processed your order, they will call and get your credit card information for payment.

The store will only allow 25 customers in the store.

Phone number is 250-537-1522.

For Thrifty’s SENDIAL Customers

There are a few things that you should know before you start your calls:

• If you don’t get a flyer in your mail you can get one from the Thrifty internet site. Many of the flyer products may not be available.

• Much of the unpackaged food is not available. For example:

◦ The bulk section is closed

◦ The butcher area is closed but you can still get packaged meat from the shelves.

◦ The deli is closed but you can still get packaged products like cheese and cold cuts (which are now packaged) and BBQ chickens.

◦ The bakery is closed for in house products but packaged bread and other packaged products are available.

◦ The produce area is still open.

◦ Plants and flowers are available.

• The delivery person is not allowed to take products into the clients house. If the client is unable to bring groceries in the house ask them to get a relative or neighbour to help them.

• They will not be giving any rain checks or refunds.

• SENDIAL will not be taking any more new clients.


The safety and security of our customers, our communities and our staff members is of paramount importance to us, and we are all working to fully support you at this critical time.

Because we supply our community with grocery and health products, we are unofficially deemed an essential service. Personally, I consider this even more relevant on our island community.
At this moment, to stay open in some way shape or form, is our focus.

We have reduced our open hours only slightly to
Open Monday to Friday 9am to 3pm and staying shut Saturday and Sunday.


As team members choose to self isolate, the store hours are now 1pm to 6 pm. You will see team members in the store before we are open. They are sanitizing, ordering and restocking. When you are at the store, we will be asking you to pay by debit or credit, if possible. Keep well and keep your distance.



Updates on Farms can be found here -


For ongoing updates as circumstances change often, please see the Salt Spring Exchange:

And the Gulf Islands Driftwood -

Listing ID: 5395e7bbba296e9d

March 25, 2020 8:06 PM

23 days, 12 hours

Salt Spring Emergency

Salt Spring Emergency

Listing Owner Member Since: March 21, 2011

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