Guide

What are the Salt Spring Exchange moderation guidelines?

Before posting on the Salt Spring Exchange, please be aware of our moderation guidelines.

Your ad or comments won’t be approved if:

* It wasn’t specifically local to Salt Spring Island
* It contains profanity, aggressive language or is argumentative in nature
* You're making unverified and/or inappropriate accusations about a person or organization
* You or someone else has repeatedly posted similar items
* Your posting or something similar was sent more than once in the last 30 days
* Your message is intended to drive traffic to other online services or social media services
* Your message is designed to drive traffic to contests or promotions
* Your message is directing our members to join other lists or similar services
* It contained content that might be considered not suitable for all ages
* If you didn't use your real first and last name
* You were trying to sell or purchase ammunition, weapons, firearms, narcotics, tobacco, or vape products

The Salt Spring Exchange is a community service, however access is not guaranteed.

Moderators may restrict listings at their discretion.

How do I register with the Exchange?

To register with the Exchange, visit the Exchange Registration Page. Enter a username that you would like to use, enter your email address and click 'Register'. A password will be e-mailed to you. You can then use that username and password to log-in to the Exchange. Cookies must be enabled in your browser for registration and log-in to work.

I’ve lost my password for the Exchange, how do I get a new one?

Visit the 'Lost Password' page, enter the username or email address you used to register with the Exchange. Click the 'Get a New Password' button. A new password will be emailed to the address on file. Once you have logged back in you can change this password on your 'My Profile' page.

How do I post a listing on the Exchange?

Once you have registered, visit any page on the Exchange and click the 'Post An Ad' button. This button is at the top right of every page on desktop devices, or in the hamburger menu on the left on tablet/mobile devices. This will open a form with listing details which you need to fill out. Moderators review and approve ads numerous times a day. If your ad does not meet the moderation guidelines it will be discarded.

How do I respond to a listing?

You respond to listings by clicking on the 'Contact Owner' button below the content on each ad listing and then filling out the form. Your inquiry will be sent to the person who posted that particular ad listing.

What types of images can I attach to ad listings?

You can attach a photo in .jpg, .gif and .png formats that are less than 5 MB in size.

Can I attach files other than image files?

Only .jpg, .png and .gif format image files can be attached to ad listings on the Exchange. File sizes need to be less than 5 MB per file or they will not be attached. If you have PDF you want to attach, please first convert it to a .jpg file before posting.

How long does a Feature Ad run for in the rotating banner?

All Feature Ads will show in the rotating banner for seven days from the date of listing. Feature Ads are randomly shown throughout the day along with other feature ads.

How do I reactivate my ad once it is expired?

Once an ad is stopped or expired it cannot be reactivated. It must be resubmitted.

Why can't I see the details of individual ad listings?

Not being able to see individual ad listings on the Exchange occurs for some people with an ad blocker installed in their browser. Please disable or whitelist ad blocking in your ad blocker for saltspringexchange.com and it should work as expected.

How do I contact the moderators if I have additional questions?

If one of your questions is not answered here you can contact the Exchange moderators by filling out the Contact Us form. If you are asking a question that we have answered here, regrettably we will not be able to respond to your email.